how to ask a question on Mercari?

If you’re wondering how to ask a question on Mercari, it’s super simple!

From my previous experiences contacting “Mercari” support team, I have found out that they are responsive and very helpful.

Whether you have a question about your order, payment, account, or just need assistance, you can contact Mercari’s support team from the Help Center within Mercari app or website, where you’ll find a wealth of information and a way to contact support, or If you prefer a more direct approach, you can shoot them an email at contact-us@mercari.com.

How to ask a seller a question on Mercari?

You can contact a Mercari seller two different ways:

1. Item messaging: view an item and tap “Message seller” to open a chat window, where you can ask the seller any questions you have about the item’s specifics, or make an offer, or ask about the purchase of the item.
2. Direct messaging: Find the seller’s profile, Tap the ‘Message’ button, and start your conversation where you can ask the seller about their inventory, ask them about specific items that you are searching for…

New to Mercari?

Mercari is an easy to use online marketplace where you can buy and sell almost anything. You can ask our community any questions you may have about buying and selling on Mercari. We are here to help.