Ask a question on Mercari?

Whether you have a question about your order, payment, account, or just need assistance, you can contact Mercari’s support team from the Help Center within Mercari app or website, where you’ll find a wealth of information and a way to contact support, or If you prefer a more direct approach, you can shoot them an email at contact-us@mercari.com. Read more here to find out how to ask a seller a question on Mercari.